Snap & Crack Policies and Warranties
Plus, check out what else we can do for you!
Our Product and Labor Warranties
- 60-day warranty on commercial and residential new parts
- 60-day warranty on car keys
- 30-day warranty on any labor performed, unless replacement parts recommended by the locksmith technician were refused by the customer
- An optional 1-year extended warranty is available for $39.
Our Company Policies
- If a customer calls back within 30 days to report a malfunctioning lock kit and our Snap & Crack Locksmith technician discovers that the malfunction is due to customer error/misuse, and not an error on our end, the customer will be subject to a service call fee.
- Service calls beyond the above-stated warranty periods will be subject to all normal service fees.
- Snap & Crack Locksmith is not responsible for any damages to locks caused by a customer’s attempt to repair them themselves.
- Snap & Crack Locksmith is not responsible for any malfunction of locks or keys that were not installed or provided by us.
- Snap & Crack Locksmith is not responsible for any damages resulting from weather or climate-related issues and subsequent visits will be subject to a service fee for on-site services unless otherwise specified.
- If a customer has scheduled an appointment for mobile service they are required to meet the Snap & Crack Locksmith technician at the address provided at the scheduled time. Any delay by the customer is subject to an increase in labor charges.
- Automotive key programming: Any issues with the vehicle that prevents us from being able to program the key is subject to a minimum service call fee.
Automotive Locksmith Services
We have thousands of keys in stock! We provide high-quality car keys that we warranty and guarantee.
- Car Unlocking
- Trunk Unlocking
- New Car Keys Made
- Transponder Key Programming
- Remote Head Key Replacement
- Prox Key Replacement
- Remotes programmed
- Car Door Lock Repair
- Car Key Shell Replacement
- Car Key Battery Testing & Replacement
- Emergency Key Cutting
- Ignition Repair
- Ignition Keys Made
- High-security car keys
- Same-day key replacement
- On-site car keys made (new and spare keys)
- Motorcycle keys made for ignition and gas caps.
Residential Locksmith Services
We offer high-quality residential locksets that are built to last and come with a warranty.
- House Unlocking
- Lock Rekeying
- Lock Replacement
- Lock Repair
- Fresh lock installation (drilling)
- Smart lock installation and programming
- Broken key extraction
- Emergency lock service
- Move-in rekey special
- Restricted keyways for maximum security
- Door jamb repair from kick-ins
- Door jamb reinforcement
- Interior/Exterior lock replacement
- Home safes sold, delivered, and installed
- Shed and patio door locks
Commercial Locksmith Services
We stock Grade 1 and 2 commercial locks and door hardware including keypad locks, panic devices, and lever locks.
- Office Unlocking
- Office Lock Rekeying
- Office Lock Replacement
- Office Lock Repair
- Fresh lock installation (drilling)
- Smart lock installation
- Storefront door lock repair
- Master Key Systems
- Electric Strike Installation
- Keypad Lock Installation & Programming
- Exit Device (crash bar/panic bar) Installation
- Wrap Plates
- Latch Guards
- IC Cores Rekeyed
- High-Security Locks
- Do Not Duplicate Keys
- Door closers
If you do not see a specific service or product listed, please call us. Our goal is 100% customer satisfaction.