Snap & Crack Policies and Warranties

Plus, check out what else we can do for you!

Our Product and Labor Warranties

  • 60-day warranty on commercial and residential new parts
  • 60-day warranty on car keys
  • 30-day warranty on any labor performed, unless replacement parts recommended by the locksmith technician were refused by the customer
  • An optional 1-year extended warranty is available for $39.

Our Company Policies

  • If a customer calls back within 30 days to report a malfunctioning lock kit and our Snap & Crack Locksmith technician discovers that the malfunction is due to customer error/misuse, and not an error on our end, the customer will be subject to a service call fee.
  • Service calls beyond the above-stated warranty periods will be subject to all normal service fees.
  • Snap & Crack Locksmith is not responsible for any damages to locks caused by a customer’s attempt to repair them themselves.
  • Snap & Crack Locksmith is not responsible for any malfunction of locks or keys that were not installed or provided by us.
  • Snap & Crack Locksmith is not responsible for any damages resulting from weather or climate-related issues and subsequent visits will be subject to a service fee for on-site services unless otherwise specified.
  • If a customer has scheduled an appointment for mobile service they are required to meet the Snap & Crack Locksmith technician at the address provided at the scheduled time. Any delay by the customer is subject to an increase in labor charges.
  • Automotive key programming: Any issues with the vehicle that prevents us from being able to program the key is subject to a minimum service call fee.

Automotive Locksmith Services

We have thousands of keys in stock! We provide high-quality car keys that we warranty and guarantee.

  • Car Unlocking
  • Trunk Unlocking
  • New Car Keys Made
  • Transponder Key Programming
  • Remote Head Key Replacement
  • Prox Key Replacement
  • Remotes programmed
  • Car Door Lock Repair
  • Car Key Shell Replacement
  • Car Key Battery Testing & Replacement
  • Emergency Key Cutting
  • Ignition Repair
  • Ignition Keys Made
  • High-security car keys
  • Same-day key replacement
  • On-site car keys made (new and spare keys)
  • Motorcycle keys made for ignition and gas caps.

Residential Locksmith Services

We offer high-quality residential locksets that are built to last and come with a warranty.

  • House Unlocking
  • Lock Rekeying
  • Lock Replacement
  • Lock Repair
  • Fresh lock installation (drilling)
  • Smart lock installation and programming
  • Broken key extraction
  • Emergency lock service
  • Move-in rekey special
  • Restricted keyways for maximum security
  • Door jamb repair from kick-ins
  • Door jamb reinforcement
  • Interior/Exterior lock replacement
  • Home safes sold, delivered, and installed
  • Shed and patio door locks

Commercial Locksmith Services

We stock Grade 1 and 2 commercial locks and door hardware including keypad locks, panic devices, and lever locks.

  • Office Unlocking
  • Office Lock Rekeying
  • Office Lock Replacement
  • Office Lock Repair
  • Fresh lock installation (drilling)
  • Smart lock installation
  • Storefront door lock repair
  • Master Key Systems
  • Electric Strike Installation
  • Keypad Lock Installation & Programming
  • Exit Device (crash bar/panic bar) Installation
  • Wrap Plates
  • Latch Guards
  • IC Cores Rekeyed
  • High-Security Locks
  • Do Not Duplicate Keys
  • Door closers

If you do not see a specific service or product listed, please call us. Our goal is 100% customer satisfaction.

Snap & Crack Locksmith
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